Last updated: 2025-03-28
At Debs Romman Cafe LLC (“we,” “our,” or “the Restaurant”), we understand that unforeseen events may arise and allow cancellations under the following conditions:
- Individual Reservations
Cancellations can be made free of charge up to 5 hours prior to the reservation.
Cancellations made after this period may be subject to a charge of 80% of the total reservation.
- Group Reservations
A minimum of 5 hours’ notice is required to avoid charges.
If cancellation is made after the stated period, a charge of 80% of the total reservation will apply.
- Events and Catering
Cancellations must be made at least 5 days in advance to avoid penalties.
Late cancellations may be subject to a charge of 70% of the total cost of the event or catering service. Please refer to your contract for details.
- Online or Takeout Orders
Once an order is confirmed, it cannot be canceled or modified.
- Ineligible Cases for Cancellation
We cannot accept cancellations in the following situations:
Cancellations outside the stated timeframes.
No-shows for reservations without prior cancellation within the permitted period.
Issues beyond our control, such as delays due to weather or traffic.
- How to Request a Cancellation
If you meet the above criteria and wish to cancel a reservation or service, please contact us at:
Debs Romman Cafe LLC
JUMEIRAH STREET – Umm Suqeim 2 – Jumeirah 3 – Dubai
info@debsromman.ae
+971588480223
Please provide your reservation details and a brief description of your request.
- Changes to the Policy
We reserve the right to modify this Cancellation Policy at any time. Any changes will be posted on our website.
Thank you for choosing Debs Romman Cafe LLC. We strive to ensure your satisfaction and look forward to providing you with the best service possible.
