bs Romman Cafe LLC (“we,” “our,” or “the Restaurant”), are committed to providing an efficient and reliable delivery service. Our delivery policy is detailed below:
- Delivery Areas
We offer delivery service within Dubai City. If your location is not within our delivery area, we may not be able to process your order. - Delivery Time
We strive to deliver orders within approximately 45 minutes of order confirmation. However, delivery times may vary due to external factors such as traffic, weather, or demand. - Delivery Fees
A delivery charge of AED 13 will apply for orders under AED 150. In some cases, additional fees may apply for areas outside the standard delivery area. - Delivery Requirements
It is the customer’s responsibility to provide a correct address and ensure someone is available to receive the order. If no one is available, we will attempt to contact you. If we do not receive a response, the order will be considered delivered and will not be eligible for a refund. - Orders Not Received or Delayed
If your order has not arrived within the estimated time, please contact us immediately to check on the delivery status. We are not responsible for delays caused by external factors beyond our control. - Order Problems
If your order arrives incorrect, incomplete, or with a problem, please notify us within 30 minutes of receiving it so we can evaluate the situation and provide a solution. - Delivery Support Contact
For any questions or issues related to your delivery, you can contact us at:
Debs Romman Cafe LLC
JUMEIRAH STREET – Umm Suqeim 2 – Jumeirah 3 – Dubai
info@debsromman.ae
+971588480223
- Changes to the Delivery Policy
We reserve the right to modify this Delivery Policy at any time. Any changes will be posted on our website.
Thank you for choosing Debs Romman Cafe LLC. We strive to provide you with the best service possible.
